Privacy Policy

Date of enactment: 1st July 2020
Date of last revision: 1st July 2020
Masaaki Matsubara, President, CEO
Chuo Property Co., Ltd.
Our company fully recognizes the social mission of protecting all personal information handled by us and complies with laws and regulations concerning the rights of individuals and personal information. In addition, we hereby declare that we will establish a personal information protection management system to realize the following policies, and that we will constantly improve it paying attention to the latest trends in IT technology, changes in social demands, and those in the business environment.
a)
Personal information will be acquired, used, and provided to the extent necessary for the conduct of our company's legitimate business in real estate brokerage business, and to the extent necessary for the employment and personnel management of employees, and will not handle personal information beyond the scope necessary to achieve the specified purpose of use (non-purpose use). In addition, we will take measures to prevent non-purpose use.

b)
We will comply with laws and regulations concerning the protection of personal information, guidelines established by the government, and other norms.

c)
In order to prevent risks such as leakage, loss, or damage of personal information, we will continuously improve our personal information security system by injecting management resources that match the actual situation of the business in order to prevent them by taking reasonable safety measures. In addition, if it is determined that there is a problem in the protection of personal information, we will take corrective action as soon as possible.

d)
We will respond promptly and sincerely to complaints and consultations regarding the handling of personal information.

e)
We will continuously improve Personal Information Protection Management System appropriately considering changes in the environment surrounding our company.

Contact

About inquiry on Privacy Policy, please make a contact at the following desk:

Desk for Personal Information Inquiry Chuo Property Co., Ltd.
23rd Floor, Marunouchi North Exit Building
1-6-5, Marunouchi, Chiyoda-ku, Tokyo
Phone:03-3217-2101 FAX:03-3217-2102
MAIL:info@cp-c21.com
Hours of Operation: from 9:00 a.m. to 7:00 p.m. (except for the year-end and New Year holidays)

Statement of publication on personal information

About the handling of personal information

1. Purpose of use of personal information handled by our company

(1)
Purpose of use of personal information (including by website, e-mail, etc.) obtained directly in writing from the person himself / herself
Prior to acquisition, we will make it clear in writing to the person himself/herself.
(2)
Purpose of use of personal information acquired by methods other than the preceding paragraph
Classification
Purpose of use
Information of customer in person
To manage your usage history
To respond to inquiries
Information of busines contract
To confirm the contents of the order (communication record, etc.)
Personal information received from customers in connection with the consignment of business
In order to carry out the entrusted business appropriately

Notification of matters related to retained personal data

With regard to the personal data retained by our company, we will respond to requests from the individual or his/her agent for notification of the purpose of use, disclosure, correction of contents, addition or deletion, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as "request for disclosure") in the following manner.
a)
Name of the business operator
Chuo Property Co., Ltd.

b)
Chief Privacy Officer
Chief Privacy Manager: Chief, General Affairs Department
Affiliated Post: General Affairs Department
Contact:03-3217-2101

c)
Purpose of use of all retained personal data
Classification
Purpose of use
Information of customer in person
(1)To fulfill contracts of transactions related to the sale, lease, brokerage, management of real estate
(2)To manage usage history
(3)To inform you of our services
(4)To respond to inquiries
(5)for marketing activities such as questionnaires to improve our services, analysis of customer trends, or product development.
Information of busines contract
To confirm the contents of the order (communication record)
personal information of Landowners
To provide our services
Information of company employee
For personnel and labor management, business management, health management, and security management of employees
Information on applicants for employment to our company
To contact job applicants and manage our recruitment services
Specific personal information
For the purpose of use stipulated in the Numbering Act

d)
Desk for Personal Information Inquiry
Chuo Property Co., Ltd.
23rd Floor, Marunouchi North Exit Building
1-6-5, Marunouchi, Chiyoda-ku, Tokyo, 〒100-0005
Phone:03-3217-2101 FAX:03-3217-2102
MAIL:info@cp-c21.com
Hours of Operation: from 9:00 a.m. to 7:00 p.m. (except for the year-end and New Year holidays)

e)
Authorized personal information protection organization
Currently, there are no authorized personal information protection organizations to which we belong.

f)
Procedures for responding to requests for disclosure of retained personal data.
1)
Request for disclosure
For requests for disclosure, please contact the personal information inquiry desk above.
2)
Procedures related to requests for disclosure.
① After accepting your request, we will send you the prescribed invoice form "Retained Personal Data Disclosure Invoice."
② Please mail the invoice you filled out, the document confirming that you are an agent (in the case of an agent), and the postal money for the fee (only in the case of notification of the purpose of use and request for disclosure) to the above personal information inquiry desk.
③ After receiving the above invoice, in order to verify your identity, we will inquire about the information of two items that can verify your identity of the personal information registered with our company (for example, telephone number, date of birth, etc.).
④ As a general rule, the answer will be made in writing (sealed mail) to the person himself/herself.
3)
In the case of a request by an agent, materials confirming that he/she is an agent
If the person requesting disclosure is an agent, please enclose the documents certifying that you are the agent and the materials that prove yourself as an agent. Please write the domicile information contained in each document to the prefecture, and the subsequent information should be processed with black coating. In addition, please send each material which does not contain an individual number, or process all digits with black coating.

①Materials certifying that you are an agent

"In case that the person himself/herself is an agent regarding requests for disclosure, etc."
 Power of attorney (original)
"If the agent is an attorney-in-fact of a minor"
 (One of the copies)

Copy of family register
Resident card (with relationship)
Other official documents that can confirm statutory representation rights

"If the agent is an attorney-in-fact of an adult ward"
 (One of the copies)

Certificate of Registered Matters concerning Guardianship Registration, etc.
Other official documents that can confirm statutory representation rights

②Materials certifying the agent himself/herself

 Driver's license
 Passport
 Health Insurance Card
 Resident's card
4)
Fees for notification of the purpose of use or request for disclosure
1,000 yen per request
(You will be asked to enclose the postal money order in the invoice you send to us.)

g)
When providing (advertising) real estate property information to a third party
1)
The real estate property information to be advertised is the property type, location, price, transportation, land and building area, floor plan, equipment, photographs, guide maps, and does not include the name of the individual.
2)
It is provided to the other party of the contract and the person who wants to sell and lease directly through the registration to the designated distribution organization, the Internet, real estate information magazines, flyers or indirectly through other real estate companies (including when other real estate companies advertise with our consent).
3)
If a contract is concluded, our company will promptly report the contract (date of closing, price) to the advertising media owner and stop advertising. The closing information is aggregated, processed, or analyzed by designated distribution organizations and private advertising media, and is used as materials for price assessment in other transactions.
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Century21 Chuo Property,
which fulfills your dreams
through real estate and continues
to expand your business,
awaits your challenge.

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0120-244-021
Open 7 days a week from 9:00 a.m. to 7:00 p.m.