Privacy Policy
Date of enactment: 1st July 2020
Date of last revision: 5th Oct 2022
Masaaki Matsubara, President, CEO
Chuo Property Co., Ltd.
Our company fully recognizes the social mission of protecting all personal information handled by us and
complies with laws and regulations concerning the rights of individuals and personal information. In
addition, we hereby declare that we will establish a personal information protection management system to
realize the following policies, and that we will constantly improve it paying attention to the latest trends
in IT technology, changes in social demands, and those in the business environment.
ａ）
Personal information will be acquired, used, and provided to the extent necessary for the conduct of our
company's legitimate business in real estate brokerage business, and to the extent necessary for the
employment and personnel management of employees, and will not handle personal information beyond the
scope necessary to achieve the specified purpose of use (non-purpose use). In addition, we will take
measures to prevent non-purpose use.
ｂ）
We will comply with laws and regulations concerning the protection of personal information, guidelines
established by the government, and other norms.
ｃ）
In order to prevent risks such as leakage, loss, or damage of personal information, we will continuously
improve our personal information security system by injecting management resources that match the actual
situation of the business in order to prevent them by taking reasonable safety measures. In addition, if
it is determined that there is a problem in the protection of personal information, we will take
corrective action as soon as possible.
ｄ）
We will respond promptly and sincerely to complaints and consultations regarding the handling of
personal information.
ｅ）
We will continuously improve Personal Information Protection Management System appropriately considering
changes in the environment surrounding our company.
Contact
About inquiry on Privacy Policy, please make a contact at the following desk:
Desk for Personal Information Inquiry
Chuo Property Co., Ltd.
23rd Floor, Marunouchi North Exit Building
1-6-5, Marunouchi, Chiyoda-ku, Tokyo
Phone:03-3217-2101 FAX:03-3217-2102
MAIL:info@cp-c21.com
Hours of Operation: from 9:00 a.m. to 8:00 p.m. (except for the year-end and New Year holidays)
Statement of publication on personal information
About the handling of personal information
1. Purpose of use of personal information handled by our company
（1）
Purpose of use of personal information (including by website, e-mail, etc.) obtained directly in writing
from the person himself / herself
Prior to acquisition, we will make it clear in writing to the person himself/herself.
（2）
Purpose of use of personal information acquired by methods other than the preceding paragraph
Classification
Purpose of use
Information of customer in person
To manage your usage history
To respond to inquiries
Information of busines contract
To confirm the contents of the order (communication record, etc.)
Personal information received from customers in connection with the consignment
of business
In order to carry out the entrusted business appropriately
Dissemination of information on the retained personal data
Regarding the retained personal data held by our company or records provided to third parties, as far as
requests for notification of purpose of use, disclosure, correction, addition or deletion of contents,
suspension of use, erasure, and suspension of provision (requests for disclosure, etc.) to third parties by
the person himself/herself or his/her agent are concerned, our company will respond as follows.
ａ）
Name of the business operator
Chuo Property Co., Ltd. 〒100-0005 1-6-5 Marunouchi, Chiyoda-ku, Tokyo
Masaaki Matsubara
Representative Director
ｂ）
Chief Privacy Officer
Chief Privacy Manager: Chief, General Affairs Department
Affiliated Post: General Affairs Department
Contact:03-3217-2101
ｃ）
Purpose of use of all retained personal data
Classification
Purpose of use
Information of customer in person
(1)To fulfill contracts of transactions related to the sale, lease, brokerage, management of
real estate
(2)To manage usage history
(3)To inform you of our services
(4)To respond to inquiries
(5)for marketing activities such as questionnaires to improve our services, analysis of
customer trends, or product development.
Information of busines contract
To confirm the contents of the order (communication record)
personal information of Landowners
To provide our services
Information of company employee
For personnel and labor management, business management, health management, and
security management of employees
Information on applicants for employment to our company
To contact job applicants and manage our recruitment services
Specific personal information
For the purpose of use stipulated in the Numbering Act
ｄ）
Desk for Personal Information Inquiry
Chuo Property Co., Ltd.
23rd Floor, Marunouchi North Exit Building
1-6-5, Marunouchi, Chiyoda-ku, Tokyo,
〒100-0005
Phone:03-3217-2101 FAX:03-3217-2102
MAIL:info@cp-c21.com
Hours of Operation: from 9:00 a.m. to 8:00 p.m. (except for the year-end and New Year holidays)
ｅ）
Authorized personal information protection organization
JIPDEC
Roppongi First Building, 9-9 Roppongi 1-chome,
Minato-ku Tokyo, 106-0032 Japan
Phone: +81-3-5860-7565
ｆ）
Procedures for responding to requests for disclosure, etc. of the retained personal data or records
provided to third parties
1）
Request for disclosure
For requests for disclosure, please contact the personal information inquiry desk above.
2）
Procedures related to requests for disclosure.
① After accepting your request, we will send you the prescribed invoice form "Retained
Personal Data Disclosure Invoice."
② Please mail the invoice you filled out, the document confirming that you are an agent (in
the case of an agent), and the postal money for the fee (only in the case of notification of
the purpose of use and request for disclosure) to the above personal information inquiry
desk.
③ After receiving the above invoice, in order to verify your identity, we will inquire about
the information of two items that can verify your identity of the personal information
registered with our company (for example, telephone number, date of birth, etc.).
④ As a general rule, the answer will be made in writing (sealed mail) to the person
himself/herself.
3）
In the case of a request by an agent, materials confirming that he/she is an agent
If the person requesting disclosure is an agent, please enclose the documents certifying
that you are the agent and the materials that prove yourself as an agent. Please write
the domicile information contained in each document to the prefecture, and the
subsequent information should be processed with black coating. In addition, please send
each material which does not contain an individual number, or process all digits with
black coating.
①Materials certifying that you are an agent
"In case that the person himself/herself is an agent regarding requests for disclosure,
etc."
Power of attorney (original)
"If the agent is an attorney-in-fact of a minor"
(One of the copies)
Copy of family register
Resident card (with relationship)
Other official documents that can confirm statutory representation rights
"If the agent is an attorney-in-fact of an adult ward"
(One of the copies)
Certificate of Registered Matters concerning Guardianship Registration, etc.
Other official documents that can confirm statutory representation rights
②Materials certifying the agent himself/herself
Driver's license
Passport
Health Insurance Card
Resident's card
4）
Fees for notification of the purpose of use or request for disclosure
1,000 yen per request
(You will be asked to enclose the postal money order in the invoice you send to us.)
ｇ）
Measures taken for the safety management of the retained personal data
1）
Formulation of basic policy
To ensure the proper handling of the retained personal data, we have formulated the “Personal
Information Protection Policy” for “compliance with related laws and guidelines, etc.,” and the
“contact point for handling questions and complaints.”
2）
Establishment of discipline for the handling of the retained personal data
At each stage of the acquisition, use, storage, provision, deletion, disposal, etc. of the
retained personal data, we have formulated personal information protection regulations regarding
the handling method, a responsible person, and his/her duties.
3）
Organizational safety management measures
① In addition to appointing a person responsible for handling the retained personal data,
we have clarified the scope of employees who handle the data and that of the data handled by
such employees. We also have established a reporting and communication system for those
responsible when we grasp the facts or signs of violating laws and regulations.
② In addition to conducting regular self-inspections of the handling status of the
retained personal data, we conduct audits by other departments and external parties.
4）
Human safety management measures
① We conduct regular training for employees on matters to consider regarding the handling
of the retained personal data.
② We have received written pledges of confidentiality including the retained personal
data from all our employees.
5）
Physical security management measures
① We manage the access of employees to the areas where the retained personal data are
handled, and restrict the equipment they bring there, and take measures to prevent unauthorized
persons from viewing these data.
② In addition to taking measures to prevent theft or loss of equipment, electronic media,
documents, etc. that handle the retained personal data, we take measures to prevent these data
from being easily revealed when such equipment or electronic media are carried, including when
moving within the office.
6）
Technical safety control measures
① Access control is implemented to limit the scope of the person in charge and the
personal information database, etc. to be handled.
② We have introduced a mechanism to protect information systems that handle the retained
personal data from unauthorized access from the outside or unauthorized software.
ｈ）
When providing real estate property information to a third party (advertising)
1）
The real estate property information to be advertised is the property type, location, price,
transportation, the size of land and building, the arrangement of the rooms, equipment,
photographs, guide maps, etc., and does not include the name of the individual.
2）
It is provided to the other party to the contract or the buyer / lease applicant directly
through advertising media such as registration with the designated distribution organization,
the Internet, real estate information magazines, leaflets, etc., or indirectly through other
real estate companies (including when other real estate companies advertise with the consent of
our company).
3）
When a contract is concluded, we will promptly report the contract (contract date, price) to the
advertising media owner, etc., and stop advertising. Contract information is aggregated,
processed, or analyzed by designated distribution organizations and private advertising media
owners, and used as materials for price assessments in other transactions.
